Legal
Privacy Policy
Last updated January 1, 2026
Who we are
TWO4U LLC ("we", "us", "our") is a licensed towing and roadside assistance company based in Nashville, Tennessee. This policy explains how we handle information when you contact us, request a tow, or use our website.
Information we collect
- Contact details you provide such as name, phone number, email, and pickup or drop off address.
- Vehicle details needed to dispatch the right truck, including make, model, condition, and location.
- Payment information processed by our secure third party payment processor. We do not store full card numbers.
- Basic website analytics such as pages visited, device type, and approximate location for service area accuracy.
How we use information
- Dispatch a driver to your location and complete the job.
- Send service updates, receipts, and follow up messages.
- Improve our website, response times, and coverage areas.
- Comply with insurance, legal, and law enforcement requirements.
Sharing of information
We do not sell your personal information. We share details only with our drivers, payment processor, insurance providers, and when required by law or to protect the safety of our team or customers.
Cookies and tracking
Our website uses minimal cookies and analytics tools to measure traffic and improve performance. You can disable cookies in your browser settings at any time.
Data retention
We keep service records for as long as needed to support customers, resolve disputes, and meet tax, insurance, and legal obligations. After that period the records are securely destroyed.
Your rights
You may request a copy of the information we hold about you, ask us to correct it, or request deletion where allowed by law. Contact us using the details below and we will respond within a reasonable time.
Children's privacy
Our services are intended for adults. We do not knowingly collect information from anyone under 16.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with a new effective date.
Contact us
Questions about this policy? Call 615.979.0966 or email dispatch@two4ullc.com.
